Payments

We currently offer two unique ways for groups to make payments…
Classic or Online

Classic Payments

Historically group leaders have collected trip payments from their students and then their organization combined those payments into a check they mailed us. This was the ‘Classic’ way of handling trip payments and it afforded great flexibility to the group leader.

Online Payments

Recently groups have opted to have individual travelers make payments toward their trips online using credit cards, ACH payments and even Zelle. Online payments require that parents are very involved in their students’ trip payments, communications and has stricter policies. 

Choices

We have found that every group is different and offering these two options allows the group leadership to decide which is best for them.

Classic payments are collected by the group leader and then deposited into the groups local account. Payments are made via the organizations checking and sent to us at GTC to be applied toward the group invoice. This form of payment offers more flexibility and many group leaders appreciate the ability to assign the group payments and fundraisers to various travelers. Paying this way does not lock in payments to individual travelers until an airline seat is assigned or the room list is submitted. Your GTC Rep can explain in greater detail what this means to your specific group.

Online payments are effectively made by a travelers’ adult account holder. The account holder must first create their travel account online. They would then register the traveler (either themselves or their youth-age student) and proceed to make the scheduled payments. Youth aged travelers (under 18 years old) may not register themselves. 

Online Payment Policies

It is very important for all account holders to read and understand the polices before making their first payment. It is for this reason that during registration we require registrants to read and agree the all the statements about payments and trip conditions.

The following are the most important terms that  every account holder should know:

Payment Policy

Account Holder: Is defined as the registrant for either themselves, the registered student/youth traveler or both. Travelers 17 or younger MAY NOY register a traveler or themselves.

Cancellation: If the group or any Account Holder cancels any portion of the travel package, all payments made toward the cancelled portion of the package shall be forfeited and are non-refundable.

Removal From Trip: Any Account Holder and their registered traveler who fails to make a scheduled payment will be removed from the trip if a scheduled payment remains outstanding for more than fourteen (14) days after the due date.

An Account Holder whose traveler has been removed from the trip may request reinstatement, subject to availability, by paying a reinstatement fee of $50 in addition to all past-due and currently due payments.

If a reinstatement payment is declined or disputed, any additional payments from that Account Holder must be made by a Zelle payment, cashier’s check or money order.

Final Payment: Each Account Holders’ final balance is due by the final balance due date indictaed online. If the final balance is NOT received on or before this date, the Account Holders’ registered traveler/s will be removed from the trip and is not eligible for reinstatement or transfer to another Account Holder/Traveler.

Payment Transfers: Account Holders may only transfer their account payments to another traveler if:

  • They request the transfer in writing before the room list due date or before airline names are submitted to the airline.
  • They have remained current with all payments according to the payment schedule.
  • Have never been removed from the group trip.

Obligation: If the entire group or an individual cancels after 5 PM on final commitment date as indicated in the online payment schedule, they are in full penalty and must still pay the remaining balance due.

WeTravel Frequently Asked Questions

What is WeTravel?

An online platform that assists us and our group leaders by registering travelers from a group for trips we provide.

What data do you require and keep?

Personal Information: GTC only collects the required information for each traveler to attend the trip and create the group roster.  We do not use this information to solicit new business nor do we share this information with anyone outside our organization. GTC does not see or collect ANY credit/debit card information as this is the role of WeTravel to process that information. GTC can see the payment amounts and dates they were processed but no other information.

Payment Information: WeTravel also maintains very strict control of any data it collects when processing payments for a traveler and does not share payment information with anyone besides the credit/debit card payment processors.

I forgot my login password. What do I do?

GTC does not know what your login information so you will need to go to the WeTravel website [WeTravel.com] and click on the “Sign In” button at the top right of their page. When the login page appears, enter your email and click “Next”. When they request your password, click on the “Forgot password?” link then follow the steps to reset your password.

I can no longer go on the trip. What do I do?

IF YOU PURCHASED A TRAVEL PROTECTION PLAN

If you need to cancel and you purchased a Travel Protection Plan from Travel Insured International, please contact our office immediately so that we can officially cancel your trip participation and provide you a letter to submit to TII to make a claim.

  • Please note that those that purchased the basic Protection Plan will need to refer to their plan coverage through Travel Insured International (sent to you immediately after paying for the plan).
  • Those that purchased the Protection Plan with the Optional CFAR (Cancel For Any Reason) coverage must make claims more than 48-hours before the start of the trip.

IF YOU DID NOT PURCHASE A TRAVEL PROTECTION PLAN FOR 2026 TRAVEL:

  • If you are registered for and travelling with a group in 2026 and the trips cancellation date has not yet arrived, you may still be able to cancel and receive a partial refund of the trip payments (less the deposit, airline costs, non-refundable Broadway show tickets and credit card fees). If you are not sure of your groups cancellation date, please refer to the original document sent to you when you registered.
  • If you are register for and travelling with a group in 2026 and the trip cancellation date has passed, the trip has become non-refundable and, as per the agreement account holders sign at the time of registration, the travel package payment in full is still required. 

IF YOU DID NOT PURCHASE A TRAVEL PROTECTION PLAN FOR 2027 TRAVEL:

  • If you are registered and travelling with a group in 2027 or later, payments are non-refundable. If you need to cancel and to avoid continued email reminders for additional assessed payments, please email Info@GoGTC.com to officially cancel your trip.