WeTravel is an online payment collection system designed specifically for group travel.
This system is also a messaging system that allows us to maintain communication with the group throughout the planning process.

If you have signed up through this trip portal, please be sure to add emails from WeTravel to your Safe-Sender List to ensure these emails do not go into your spam or junk folder.

WeTravel Frequently Asked Questions

What is WeTravel?

An online platform that assists us and our group leaders by registering travelers from a group for trips we provide.

What data do you require and keep?

Personal Information: GTC only collects the required information for each traveler to attend the trip and create the group roster.  We do not use this information to solicit new business nor do we share this information with anyone outside our organization. GTC does not see or collect ANY credit/debit card information as this is the role of WeTravel to process that information. GTC can see the payment amounts and dates they were processed but no other information.

Payment Information: WeTravel also maintains very strict control of any data it collects when processing payments for a traveler and does not share payment information with anyone besides the credit/debit card payment processors.

I forgot my login password. What do I do?

GTC does not know what your login information so you will need to go to the WeTravel website [WeTravel.com] and click on the "Sign In" button at the top right of their page. When the login page appears, enter your email and click "Next". When they request your password, click on the "Forgot password?" link then follow the steps to reset your password.

I can no longer go on the trip. What do I do?

IF YOU PURCHASED A TRAVEL PROTECTION PLAN

If you need to cancel and you purchased a Travel Protection Plan from Travel Insured International, please contact our office immediately so that we can officially cancel your trip participation and provide you a letter to submit to TII to make a claim.

  • Please note that those that purchased the basic Protection Plan will need to refer to their plan coverage through Travel Insured International (sent to you immediately after paying for the plan).
  • Those that purchased the Protection Plan with the Optional CFAR (Cancel For Any Reason) coverage must make claims more than 48-hours before the start of the trip.

IF YOU DID NOT PURCHASE A TRAVEL PROTECTION PLAN FOR 2026 TRAVEL:

  • If you are registered for and travelling with a group in 2026 and the trips cancellation date has not yet arrived, you may still be able to cancel and receive a partial refund of the trip payments (less the deposit, airline costs, non-refundable Broadway show tickets and credit card fees). If you are not sure of your groups cancellation date, please refer to the original document sent to you when you registered.
  • If you are register for and travelling with a group in 2026 and the trip cancellation date has passed, the trip has become non-refundable and, as per the agreement account holders sign at the time of registration, the travel package payment in full is still required. 

IF YOU DID NOT PURCHASE A TRAVEL PROTECTION PLAN FOR 2027 TRAVEL:

  • If you are registered and travelling with a group in 2027 or later, payments are non-refundable. If you need to cancel and to avoid continued email reminders for additional assessed payments, please email Info@GoGTC.com to officially cancel your trip.