They say ‘you can often learn a lot about a person by the company they keep’.
We are very proud to be associated with organizations that not only benefit GTC,
Better Business Bureau
GTC is listed, accredited and listed A+ by the Better Business Bureau.
Listed and Accredited
Being listed with the BBB means that a company has applied to be listed and meets no specific criteria.
To be accredited means that a company agrees to a strict code of ethics that include:
1. Building Trust
2. Honest Advertisement
3. Truthful Communications
4. Transparency in Business Practices
5. Honor Promises
6. Be Responsive
7. Safeguard Privacy
8. Embody Integrity
A+ BBB Rating
A company’s rating is based upon several unique grading elements and a point system:
1. Complaint history with BBB if any
2. Type of business
3. Time in business
4. Business background
5. Failure to honor commitments
6. Licensing and Government actions
7. Advertising Issues
At GTC, we are proud and honored to have been reviewed by the Better Business Bureau with an A+ Rating.
A business license is the most basic and needed part of starting a travel business.
When GTC opened it’s doors in 2004, they were:
Fully Licensed by the State
Florida Seller of Travel License: ST-36124
When we started Group Travel Consultants, our specialty was (and still is) working with traveling performing arts groups.
Although we now work for many more types of traveling groups, we continue to stay active in state music and performing arts associations, conferences and trade shows.
We are proud to be associated with and support the performing arts with our memberships in the following Music Educators Associations and Professional Travel Associations:
CLIA (Cruise Lines International Association)
FASET (Florida Association of Student Educational Tours)
Georgia Music Educators Association
SYTA (Student and Youth Travel Association)
Texas Music Educators Association
Texas Bandmasters Association
There are two VERY IMPORTANT types of insurance that you should insist upon your travel planner or tour operator have:
All Reputable Tour Operator Will Have Both!
Not to be confused with E&O or Professional Liability insurance, General Liability protects you and your group in the event of contractural default or injury. This is the type of insurance any group should require of their travel planner or tour operator because it protects you.
Errors & Omissions
E & O insurance protects travel companies from claims that you (the client) make against them for not fulfilling the terms of an agreed upon contract. This is more for the protection of the tour operator and not the traveler. This type is also commonly known as ‘Professional Liability’ insurance, not to be confused with ‘General Liability’ insurance that actually protects you and your group.
What people are saying about us!
From the initial contact we had with you until the time we left Orlando for home, you were there for any questions, problems or concern that we had. I know it’s not easy to smoothly coordinate any trip for 190 people: therefore, I can truly say that your company is an excellent resource for group travelers.
We have used your company for about 10 years now and your constant attention to detail, customer satisfaction, planning & communication has made all of our trips so memorable for our staff, students and chaperones.
The GTC staff is top notch, when it comes to our trip planning needs! They’ve planned our in state (Texas) trips, as well as our multiple trips to Orlando. For the foreseeable future, GTC is our go-to source for traveling.
I love how you were there to greet us and get everything started for each event of the trip. Just amazing! You and your staff made everything so easy that it was the perfect Spring Band trip.
Group Travel Consultants is definitely one of the best trip companies I have worked with. You were flexible with us with payments when needed, you were almost always available for a phone conversation to discuss trip details, you let me know of problems that might arise with the trip, you had multiple soluitions to problems that did arise, and you were personally available throughout the trip even late at night when the bus was having it’s problem.
They are a comprehensive tour group that will assist you and having the best travel experience with any size group. I have used them for many years and they keep getting better and better. Their customer service is phenomenal and they are always there to help you. I would recommend group travel to anyone looking to have a great experience traveling.
…nothing short of fantastic.
In the past five years our school has used them (GTC) to book almost ten different trips to Hawaii, Orlando, NYC, and other places. They truly go the extra mile to make sure that our groups are taken of and all accommodations are met. Special requests and emergencies have always been dealt with quickly. And, personally, they are the people that I want to work with because they make the effort to connect on a personal level. I couldn’t recommend them any higher, it’s the way to go.
The experience exceeded all of my expectations in every way, and I am known to be picky!
When our trip finally arrived, everything was thought of and prepared for, which made things seamless and our travels free of snags My parents and kids though you and Rachel were from Washington DC because you were so comfortable and knowledgeable about the area.
I just wanted to take a second to thank you and your staff for all of your hard work in planning our trip to Disney this past February. There were no details that were overlooked and everything was handled extremely well.
Throughout the process of preparing for the trip, GTC was on top of every detail. Every step, from initial payments to itinerary preparation to the trip itself was made incredibly easy by the GTC reps.
Your travel agencies assistance was excellent. You all went on and beyond in making sure our trip was a success. Having you address the group and informing them of the daily activities made our days run smoothly.
I usually don’t write these types of letters, but I wanted you guys to know what an incredible job you have done in planning our band trip to Orlando. YOU GUYS ROCK! our 118 students and chaperones just got back from performing in the Universal Stars Program and we had a blast thanks to your wonderful preparation and hard work.
From our initial contact through trip planning, hotel check-in, and our Disney performance, you and your staff provided stress-free and enjoyable trip for the Hanna band students and staff.
We all really feel we received a tremendous value for the low fees we were charged.
Today is the last day of our 5-day excursion to The Big Apple! We have a stop at Independence Hall on the way through Philly. I’ve been on quite a number of trips like this over my 27 years as a band director and having the President of Group Travel Consultants, John DeCrotie, accompany my group every step of the way was hands down the best service ever from a group travel agency! It made it possible for me to feel like a participant, enjoying the sights and sounds of NYC, and not always the person in charge every step of the way! When the director has fun, it was a great trip! Thanks John and GTC!
This letter is to strongly endorse Group Travel and all of the services that it has to offer. I have used Group Travel for two years and the service only gets better and better.
GTC is a truly superior travel company for student groups. I’ve used John and the GTC team for 3 years now with my high school band. These guys are really the best. If you are going somewhere with a school group, especially Orlando or NYC, you simply can’t beat these guys for a great deal and amazing trip!
Our low-income area makes it very difficult for many families to even dream of such a trip. Our rescue came in the form of Group Travel Consultants. They worked with us to plan a trip that would meet our specific needs and be affordable for our families.